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Free Curbside Shipping on All Orders (Contiguous US) | Support Mon–Fri 9–5 PT
Free Curbside Shipping on All Orders (Contiguous US) | Support Mon–Fri 9–5 PT

Shipping policy

Last updated: September 30, 2026

Processing Time

Orders are processed and shipped within 1–5 business days (Monday–Friday, excluding holidays). Once shipped, delivery takes 5–8 business days, for an estimated total of 6–13 business days from order to delivery.

If a product is made to order or has a longer lead time, this will be stated on its product page before you check out.

Order Confirmation

After you place your order, you'll receive a confirmation email. At that point we pre-authorize your card and confirm stock with our supplier.

  • In stock: We charge your card and ship your order within 1–5 business days.
  • Backordered or unavailable: We void the pre-authorization, so you won't be charged, and email you with your options.

Tracking

All orders ship with full tracking via USPS, UPS, FedEx, or freight carrier. We'll email your tracking number within 24 hours of your order leaving the warehouse. If you haven't received tracking within 6 business days of placing your order, contact us at support@golfsimulatorspro.com.

Shipping Destinations

We ship to the 48 contiguous United States and Washington, D.C. We do not ship to Alaska, Hawaii, US territories, APO/FPO addresses, or any location outside the United States.

Delivery Options

Curbside Delivery: Free
Your order is delivered to the curb outside your home. Estimated delivery is 5–8 business days after shipment.

Threshold Delivery
Your order is brought onto your porch, into your garage, or into a similar sheltered area.

White Glove Delivery
Your order is brought into the room of your choice, with minor assembly and all packaging removed.

Pricing for Threshold and White Glove delivery is shown at checkout before you pay.

Address Changes

If you need to change your shipping address after your order has been processed or shipped, contact us as soon as possible and we'll do our best to help. Address changes may delay delivery. Any additional fees charged by the carrier for the change will be quoted to you before we make it.

Delays and Cancellations

Delivery times are estimates, and delays can occasionally happen due to carriers or suppliers. If your order is delayed, we'll keep you updated by email.

Orders that have not yet shipped can be cancelled for a full refund. For orders that have already shipped, please contact us and see our Return Policy.

Contact Information

If you have any questions or concerns regarding our shipping policy, please contact us below:

Business Name: Golf Simulators Pro

Email: support@golfsimulatorspro.com

Phone Number: (562) 442-4544

Business Hours: Mon-Fri 9am-5pm Pacific Time